Terms of Service

Bricklayers, MB, a Lithuanian small partnership (mažoji bendrija), legal entity code 308133831, registered office: Laisvės al. 85E-5, LT-44297 Kaunas, Lithuania. Registered in the Register of Legal Entities of the Republic of Lithuania. Contact: help@bricklayersapps.com.

These Terms of Service govern your use of CloserLook's website, guided experience, account area, public-information reports, AI coaches and included downloads (the “Service”). “We”, “us” and “our” mean Bricklayers, MB; “you” means the person using the Service. Read these terms before creating an account or purchasing access. If you do not agree to them, do not use the Service.

The Subscription & Refund Policy forms part of the agreement for the purchases it covers. Your accepted offer and purchase confirmation specify the features, price, access period and any renewal terms. Mandatory rights and any more favourable promise made with your purchase remain effective; a general clause cannot silently remove them. Our Privacy Policy explains data handling and browser storage. Accepting these terms is not consent to every kind of processing, optional marketing or non-essential tracking.

You must be at least 18 and legally able to enter into an agreement to use CloserLook. The Service is intended for lawful personal, non-commercial use. Do not use it to investigate children or register an account under another person's identity.

Some features require an account and a working email address. Supply accurate account details, keep them up to date, protect your email account and sign-in links, and do not share account access. Tell us promptly at help@bricklayersapps.com if you suspect unauthorised activity. You are responsible for use you authorise and reasonable account-security precautions, but not automatically for every unauthorised act or a security failure caused by us.

You can request account closure through support. A request to close your account also cancels its future subscription renewals. Closing a browser or deleting a shortcut does not close an account or cancel a plan. Closure and a data-erasure request are different: personal-data requests are handled under our Privacy Policy, including any lawful retention obligations.

CloserLook helps organise information you supply and information available from public profiles and web sources. Depending on the feature, it can display public profile details, a limited sample of publicly available followers, source-based reports, and AI-generated explanations. AI coaches offer conversational suggestions based on the messages and images you choose to submit.

The guided preview also contains illustrative simulations, including feeds, conversations, login screens, photo scans and dating-app sequences. These illustrations do not reveal private messages, establish dating-app activity or prove a relationship. A public follower connection does not establish that two people have communicated. Preview material is not evidence about a person.

CloserLook does not ask for another person’s social-media password or provide access to private accounts or private communications. An uploaded report photo is not a promise of facial recognition or a verified identity match. We are independent of Instagram, Meta and the other platforms mentioned in the Service.

Availability depends on the sources and details provided. A search may return little or no information, and missing information does not prove that an account, activity or relationship does not exist. Features and access included in a purchase are those described in the offer, rather than every feature mentioned on the website.

Reports and coach replies use artificial intelligence. They may confuse people with similar names, rely on outdated or incomplete sources, omit context, or produce incorrect statements. An inference, confidence assessment or suggestion is not an independently verified fact. Check the underlying sources and identity before relying on a result, and contact support to report an error.

The Service does not determine whether someone is faithful, trustworthy, dangerous or suitable for a relationship. AI coaches are not human professionals and do not provide medical, mental-health, legal or financial advice, therapy or emergency assistance. Their suggestions should not replace your judgement or qualified advice. If you face an immediate threat, contact your local emergency service.

Use CloserLook only for lawful purposes and respect other people’s privacy and rights. You must have a lawful basis to supply and use information about someone else. Public availability does not remove data-protection obligations. You must not:

• Stalk, harass, threaten, blackmail, dox or impersonate anyone, or facilitate domestic abuse or unlawful surveillance.
• Seek private credentials or communications, bypass access restrictions, or upload material you have no right to share.
• Use reports for employment, credit, insurance, housing, education or other eligibility decisions, or decisions with legal or similarly significant effects on a person.
• Build profiles of children or infer sensitive traits such as health, sexual orientation, religion or political beliefs; submit criminal-record data or intimate images without a lawful basis.
• Publish misleading accusations, present simulated or AI-generated material as verified evidence, or distribute personal information in violation of the law.
• Resell access or reports, compile bulk personal-data databases, scrape the Service, evade usage limits, interfere with security, or introduce malicious software.

CloserLook is not offered as a regulated background-check or consumer reporting service. These restrictions apply even if information is technically accessible through a feature.

Subject to these terms and the access you have purchased or otherwise received, we grant you a limited, non-exclusive, non-transferable licence to use CloserLook for your own lawful personal purposes. You may view included content and retain report downloads expressly offered by the Service. Purchasing access does not transfer ownership of our software, design, branding or other protected materials.

You may not sublicense or resell access, share sign-in credentials, commercially redistribute reports, copy protected product materials for republication, or remove ownership notices. Do not reverse engineer, decompile or circumvent technical access controls except to the extent a right is expressly preserved by applicable law. Automated bulk access, scraping and evasion of usage limits are prohibited unless we expressly authorise them. These restrictions do not prevent ordinary accessibility tools or uses that the law permits despite contractual restrictions.

The licence lasts for the access period described in your offer and may end only in accordance with these terms and applicable law. Any permitted retained report copy remains subject to privacy, intellectual-property and responsible-use restrictions. A “lifetime” offer has the product-specific scope disclosed at purchase; it is not permission to share an account or a promise of every future product.

Current payment preview: the checkout currently states that no charge is taken. Continuing can create an account and start a report, but does not collect payment or authorise a future charge. A separate, clearly disclosed purchase is required before we charge you. The payment provisions in these terms apply when a paid offer is available and you place a genuine order.

Before you pay, the offer must identify the included product and features, total amount and currency, applicable taxes, access period or usage allowance, any introductory period, and whether payment repeats. Material technical requirements, delivery arrangements and any staged feature release must also be disclosed. Review the details and correct errors before confirming. An order becomes binding when we accept it and provide confirmation in a form you can retain. We will not substitute a different charge or plan without your agreement.

Reports, report-access plans and coach subscriptions may be separate products. A paid add-on requires your affirmative selection. A one-time purchase does not become recurring access merely because you have an account. The scope of any “lifetime” offer must be explained before purchase. Retain your order confirmation and contact support if the amount or access does not match what you agreed to.

A recurring plan renews at the interval and price clearly disclosed and accepted at checkout until cancelled. Any introductory price, trial duration and renewal amount must be shown before the order. Payments, authorised retries and future price changes follow our Subscription & Refund Policy. A free preview cannot become a paid subscription without your purchase authorisation.

Cancel through the available subscription controls in your account or email help@bricklayersapps.com, identifying the account and plan. Use your account email if possible; if it is inaccessible, we accept reasonable alternative verification. A clear cancellation received before the next renewal prevents that renewal, with no extra 24-hour cutoff. A support processing delay does not postpone the cancellation date. We will confirm it.

Ordinary cancellation stops future billing and leaves paid access until the end of its period, unless you request immediate closure or a refund or withdrawal ends access earlier. Cancelling one separate plan does not cancel others unless you request that too; closing the account cancels all its renewals. Cancellation does not itself refund an earlier payment, and it never requires completed sessions or usage evidence.

If you are an EU or EEA consumer purchasing remotely, you generally have 14 days from entering the contract to withdraw without giving a reason. Send an unambiguous withdrawal statement to help@bricklayersapps.com with your account email and enough information to identify the order. For example: “I withdraw from my CloserLook purchase made on [date], order [reference], for account [email].” No special wording is required. Any longer mandatory period or additional local consumer rights remain available.

Starting an ongoing service during those 14 days does not automatically remove the right to withdraw. Where you expressly request early performance and the legal conditions are met, you may owe a proportionate amount for services supplied before withdrawal. The right may end for a fully performed service only after the required express consent and acknowledgement. For digital content supplied without a physical medium, loss of the right on delivery also requires the legally required prior express consent, acknowledgement and contract confirmation. Merely accepting these terms does not provide those consents.

We will make a refund due following a valid withdrawal without undue delay and within 14 days after being informed, using the original payment method unless you expressly agree otherwise, without a refund fee. Any lawful proportionate deduction will be explained.

30-day money-back guarantee: where advertised, our voluntary guarantee is governed by the Subscription & Refund Policy. For purchases made with the conditional guarantee clearly disclosed, request a refund within 30 calendar days of the initial payment, use the purchased feature and provide evidence: generate and review the report, or use an included AI coach on 7 consecutive days. The policy explains verification, coverage and refund timing. We honour any broader guarantee offered when you bought and do not add conditions retrospectively. These requirements do not apply to cancellation of renewals, statutory withdrawal, service defects or other mandatory remedies.

If paid digital content or services are not supplied or do not conform to the contract, you retain the remedies required by law, including having the problem corrected and, where applicable, a price reduction or termination and refund. Accuracy limitations do not excuse a failure to provide the service we agreed to supply.

You retain any rights you have in the information, messages and images you submit. You permit us to host, copy, transmit, process and display that material only as reasonably needed to provide the features you request, maintain your saved content, secure the Service and handle support, subject to our Privacy Policy. This permission does not transfer ownership, grant a general right to publish your submissions, or override another person's privacy or intellectual-property rights.

Supply only material you may lawfully use and share for the requested purpose. Remove unnecessary third-party identifiers and sensitive details. We may restrict or remove material when reasonably necessary to address illegality, infringement or a serious breach, using the review process described below. Account closure does not necessarily delete every record immediately; applicable privacy rights and retention rules still govern.

Our software, original website materials, designs, logos and branding belong to us or our licensors. Public-source and other third-party material remains subject to its owners' rights. AI outputs may be similar to outputs given to others and may not qualify for exclusive ownership. A report or download does not give you ownership of a person's data or permission to exploit protected source content.

If you believe content infringes your rights or identifies someone incorrectly, contact help@bricklayersapps.com. Identify the relevant report, page or material, describe the right or error concerned, and explain the action you request. Provide only the details reasonably needed for review. We may seek clarification, investigate and restrict the material where appropriate; we do not require you to buy a report to raise a complaint.

Our Privacy Policy describes the information we handle, its sources, purposes, recipients, retention criteria, browser storage and your data-protection rights. Your agreement with CloserLook does not by itself give us or you a lawful basis to process all information about someone else. Public availability is not unrestricted permission to collect, disclose or profile a person.

The Service may link to independent sites and display information obtained from public platforms or technical providers. Those sites can change, restrict or remove their content, and their own terms apply when you visit them. A link is not an endorsement or a guarantee of the site's accuracy. Our use of a supplier does not remove our responsibility for the obligations we owe you under applicable law.

Keep private account, report and conversation links secure. When contacting support or submitting evidence, redact unnecessary names, photos and sensitive message content. Privacy or correction requests can be sent to help@bricklayersapps.com, including by people mentioned in results who do not have an account.

We may maintain and update the Service, address security issues or replace integrations when public sources become unavailable. We will give reasonable notice of material changes affecting paid access where practicable and obtain agreement where required. A change to features already purchased remains subject to your contractual and statutory remedies; we cannot simply remove a paid entitlement without addressing those rights.

We may proportionately restrict affected content or access where reasonably necessary to protect people or systems, comply with law, investigate fraud, address a serious breach or deal with an unpaid authorised charge. Where lawful and practicable, we will explain the reason and give you an opportunity to respond or remedy the problem. Urgent security or legal concerns may require immediate action. You can ask support to review a restriction.

Suspension does not automatically forfeit every payment or remove access to a complaint or refund process. A good-faith payment dispute is not itself misuse. Mere non-use is not a reason to confiscate the paid access period. Ending access does not authorise undisclosed future charges, and refunds, account closure and cancellation are handled under the Subscription & Refund Policy.

If an event outside our reasonable control interrupts delivery, we will take reasonable steps to limit its effect, restore service and inform affected customers where appropriate. This does not automatically excuse avoidable failures, inadequate security or every supplier outage. Rights concerning an unavailable or undelivered paid service remain intact.

We provide CloserLook with reasonable care and skill. Public sources, network connections and AI outputs have limitations, so we do not promise uninterrupted availability, error-free results or any particular personal or relationship outcome. These limitations do not override an expressly promised feature, a binding commercial guarantee, or the legal remedies for failure to supply conforming digital content or services.

Responsibility for loss is determined under applicable law, including whether the loss was caused by a breach and was reasonably foreseeable. The Service is supplied for personal use, not business decision-making; to the extent law permits, we do not accept responsibility for business losses resulting from use outside that permitted purpose. We remain responsible where the law places an obligation on us, including for the way we provide and secure the Service.

You may be responsible under applicable law for harm you cause through unlawful use, infringement or a breach of these terms. Any claim must be justified by the actual circumstances and the law; using the Service does not create an unlimited duty to defend us or pay losses caused by our own conduct.

Nothing excludes or limits liability for fraud, intentional misconduct, gross negligence, death or personal injury where liability cannot be excluded, or any other liability, refund entitlement or consumer protection that the law does not allow us to limit.

When the relevant terms and action are made clear, your affirmative electronic acceptance can record agreement to an account or purchase. Clicking through a free preview, starting a search or pressing a general “Continue” button does not by itself authorise an undisclosed payment, recurring plan or optional consent. Purchase authorisation, marketing consent and any consent affecting a statutory withdrawal right remain distinct.

We may use your account email, account notices and the website for service communications. Where the law requires a durable confirmation or individual notice, we will provide it in the required form, rather than rely solely on a webpage we can later change. You can save or print these terms and ask support for the version relevant to your purchase.

Keep your contact details current and check for important messages, including in spam folders. The validity and timing of a notice follow applicable law; merely sending an email does not conclusively establish that every legally required notice was received. These terms do not waive any mandatory right to a particular form of notice, record or communication.

Send complaints to help@bricklayersapps.com with the issue, relevant order details and the remedy you seek. We consider consumer complaints free of charge and provide a reasoned written response within 14 days of receiving them. Reviewing evidence does not extend a mandatory response or refund deadline. Commercial-guarantee eligibility and processing are explained in the Subscription & Refund Policy.

If the matter remains unresolved, you may contact Lithuania's State Consumer Rights Protection Authority (VVTAT) or another competent consumer body. You may also use the competent courts or any other remedy available under applicable law. These terms do not require compulsory private arbitration or waive collective remedies available by law.

Lithuanian law governs this agreement. For consumers, this does not remove mandatory protections in your country of habitual residence or your right to bring a claim in a court available under applicable consumer-jurisdiction rules.

These terms, the applicable Subscription & Refund Policy and the agreed order details describe our agreement for the Service. They do not override mandatory law, binding pre-purchase representations or a more favourable guarantee made with your order. The Privacy Policy explains personal-data handling and does not replace any consent or other legal basis that processing requires.

If part of the agreement is invalid or unenforceable, the rest continues only to the extent permitted by law. An unfair term is not automatically replaced with the broadest restriction available to us. A delay in enforcing a right does not by itself waive it, and neither party's failure to act removes mandatory protections.

We may transfer the agreement as part of a lawful business reorganisation or sale only with the safeguards required by law. We will inform you as required, and the transfer must preserve purchased entitlements, accrued claims and data-protection rights. Any consent or termination right required by law remains available. Your access is personal and may not be transferred or resold except where we agree or the law requires otherwise.

When access ends, obligations that logically need to continue remain effective: outstanding properly incurred charges, lawful restrictions on retained copies, intellectual-property rights, privacy obligations and the resolution of existing claims. This does not create new subscription periods or authorise further renewals after effective cancellation.

We may revise these terms to reflect legal requirements, security needs or changes to the Service. The date above identifies this version. We will notify affected users in advance of material changes where required and obtain agreement where the law requires it. New wording does not retrospectively change a completed purchase, narrow its guarantee or remove accrued rights. If you do not accept a proposed change, contact support about the cancellation or other rights applicable to your plan.

This version is in English. For questions about the Service, these terms, billing or cancellation, contact help@bricklayersapps.com or write to Bricklayers, MB, Laisvės al. 85E-5, LT-44297 Kaunas, Lithuania. Subscription and guarantee requests follow the Subscription & Refund Policy; privacy requests follow the Privacy Policy.